If you do not accept any of our solutions to the case, you will be responsible for the safe return of the items (s) under our 'Refund' Policy. The customer may be responsible for any labor and/or shipping of parts/(s)Ĭ furniture is for indoor use only, unless explicitly specified, and as such will not cover the costs for damaged or defective items in the event that the furniture was made damaged or defective as a result of customer negligence. In the event of a replacement, items with structural damage and/or determined unusable will be fully replaced with an in-stock item where possible items with aesthetic blemishes will be subject to a custom order replacement. We will send a replacement via Standard Shipping, offer a blemish discount, or offer local repair reimbursement at our discretion. Photographs must be clear and attached to your email claim within (3) calendar days. Claims received in excess of (3) calendar days beyond the delivery will not be accepted To file a claim please contact with your order number and (Damaged or Defective Product) as a subject header. Photograph the item and packaging: If an item is structurally damaged and completely unusable, refuse deliveryĭo not refuse undamaged items, you are responsible for all redelivery costs, including but not limited to storage fees.Inspect item upon delivery: If the damage is noted, accept delivery and sign off with the carrier "damaged upon arrival".While cases are rare, damages and defects do happen once in a while. We stand behind the quality of products we sell. Special orders, Custom orders, final sale orders, clearance orders are unfortunately not eligible for returns. Refunds can only be issued to the original method of payment. Kindly understand that Standard Shipping and Inside Delivery charges from the original order are not able to be refunded once these services have been provided by the carrier. This means that products with any scratches, stains, damages, used, or modifications cannot be returned. Refund requests made after 7 days of delivery or pick up date will be denied. Just like most return policies we are only able to accept returned items that are in original packaging and like-new condition within 7 days from the delivery or pick-up date. Please note that the return shipment is to be independently arranged and the costs associated with the return to be covered by the customer, with products received back to our warehouse within 7 days from the delivery or pick-up date. In order to process your return as quickly as possible, we ask that your order number is clearly marked on all boxes for our warehouse team. Once the returned product(s) are received back to our warehouse in good condition our team will start the process for your refund, less the 25% restocking fee and any associated shipping fees. This model exceeds federal energy standards to positively impact your energy bill, consumption and the environment.City Furniture & Appliances Limited Returns & Refunds Policy The Smart Cooling® system is designed to maintain superior conditions inside the fridge with a linear compressor that reacts quickly to temperature fluctuations and helps keep your food fresher for longer. Blasts of cool air reach all areas of the fridge to help maintain consistent temperatures from top to bottom. Located in the top of the fresh food section, the Door Cooling+ vent extends the reach of LG’s Smart Cooling system. LG’s PrintProof™ fingerprint and smudge-resistant finish easily wipes clean with a soft, dry cloth for a distinctive look that handles real life in style. The tinted glass panel featured on this fridge illuminates with two quick knocks, so you can see inside the easy access compartment without opening the door. Raid the Fridge Without Losing Your Cool: Thanks to a slightly shallower depth, this fridge provides a built-in look and stands flush with your countertop. Nothing beats the convenience of having more food when you need it, and with a generous 23-cubic-foot capacity, you'll have room for it all.
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